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Creating a Trunk/Gateway (provider uses IP authentication)
If your Origination/Termination provider uses IP authentication, follow these steps: [This is...
Creating a Trunk/Gateway (provider uses Username/password authorization)
Click - Accounts -> GatewaysClick the + Box on the far rightWe are going to focus on the...
Creating an Extension
Creating an extension Accounts -> Extensions Click + button on the far right Range:...
How to create a Hunt Group
How to create a Hunt Group Apps -> Hunt Group Click the [+] on the far right to add a new...
How to setup an INBOUND route
How to setup an inbound routeDialplan -> Destinations Click the + on the far right Click...
How to setup an IVR
IVR Menu Apps -> IVR Menu You should upload your IVR wav or mp3 files first. If you...
How to setup an OUTBOUND route
How to setup an outbound route Dialplan -> Outbound Routes Click + to addChoose the outbound...
How to setup Call Forward, Follow me and Do Not Disturb
Click SystemClick on the extensions and feature that you want to configureCall forwardFollow MeDo...
How to setup Music on Hold
Click App Music on HoldBrowse the wav file and click uploadFor best performance upload 16 bit,...
How to setup voicemail for an extension
How to setup Voicemail for an extension Accounts -> Extensions Click the [e] (for edit)...
How to upload Recordings (IVR/Menus/etc)
  How to upload Recordings (IVR, Menus, Greetings, etc)   Apps -> RecordingsYou...