Artigos
Call CenterTo create a call center Apps ----> call center Click + buttonQueue Name: name of...
Call Detail RecordsCall Detail Records (CDRs) use to view and shows detailed information on the calls.
Click to CallClick to Call Used to call between 2 destinations...
Conference CenterConferences - are used to setup one or more conference rooms with a name, extension number, a...
ContactsContacts - is a list of individuals and organizations.To to edit contacts click e and edit fields...
Fax ServerFax ServerTo add fax Apps --> Fax serverName: fax server nameExtension: fax extension...
Hot DeskingHot Desking - login into hot desking with an ID and your voicemail passwordto direct your calls...
Hunt GroupHunt Group - list of destinations that can be called in sequence or simultaneously.To create Apps...
IVR Menu (Auto Attendant)IVR Menu (Auto Attendant) - plays a recording or a pre-defined phrase that presents the caller...
Music On HoldMusic On Hold - upload, download, play, delete MOH files. For best performance upload 16...
RecordingsRecordingsTo make a recording dial *732and follow the voice prompts.Upload wav file (wav file...
Ring GroupsRing Groups - is a set of extensions that can be called with a ring strategy.To add Ring...
Time ConditionsTime Conditions - route calls based on time conditionsName: name for the time...
VoicemailVoicemail - show which extensions are enabled to use voicemailYou can edit voicemail setting for...