Articles

  Create device for Users

Click Users then Click the phone icon on the right side of the userClick add device define the...

  Create rates for User Wholesale tarriff - Manual option

1. Manual:Go to SETTINGS -> Routing -> TariffsWholesale...

 Automatically Assign default device on signup

Go to Settings ---> Default device and assign default device templateAssign default...

 Automatically Assign default User setting

Go to Settings ---> Default User and assign default user templateClick Change to save settings

 Change Welcome text

Click Settings and click the Global TabClick save changes to save

 Configuring Emails settings

To configure emailClick  Settings and Email tabClick save changes to save settings** if you...

 Create a tariff

Go to SETTINGS -> Routing -> Tariffs and click New...

 Create Custom Emails

Go to Settings and click EmailsClick Add new emailCompose your Email template.You can use the...

 Create rates for User Retail tarriff

***Note: rates for user retail are defined manually ( no option to upload via csv)For User retail...

 Create rates for User Wholesale tarriff - CSV option

Go to SETTINGS -> Routing -> TariffsChoose the name of the wholesale rate that you need to...

 How to set Translations

Go to Settings and click TranslationsChoose and click the Country flag icon that you want to...

 Manually Create Users

Click UsersClick   Add newAssign the following:and define other fields as needed.Click...

 Payment Gateways

To enable Payment GatewaysGo To Addons ---> Payment Gateways and click on the desired payment...

 Send Emails to your Client

Emails is used to send emails to your clients. It can be used to send commercials, notes about...

 Set user expiration (block user on certain date)

Click Users and set the date on Block atClick update to save changes to the user

 Setup Access Number

* Please note that VoIP  Access Numbers Have Additional Fees1. Contact Synapse Global Sales...

 Setup Your Logo

To set up a logoLogin to your AccountClick Settings --> LogoLogo settingsClick Browse to...

 View Call Detailed Records (CDRs)

Go to Personal Menu --> Calls --> Last Callsand use the the drop down menu to refine...

 View the Homepage and Signup url

Click Settings and click the Global TabYou can also enable the registration link on the homepage...

 Setup procedures for New Account

Thank you for using Synapse Global Corporation for your VoIP Termination Needs.Below are the...